home *** CD-ROM | disk | FTP | other *** search
/ Business Heaven / Business Heaven.iso / accnting / zippr_pr / techhelp.doc < prev    next >
Text File  |  1994-01-01  |  2KB  |  63 lines
  1.               Technical Support Request - ZIPPER Payroll, Ver 1.7 
  2.  
  3.  
  4.  COMPANY : _______________________________________ REGISTRATION #:____________
  5.  
  6.  ADDRESS : ___________________________________________________________________
  7.  
  8.  CITY    : _______________________________ STATE:______ ZIPCODE:______________
  9.  
  10.  PHONE   : ______________________                   FAX:______________________
  11.  
  12.  CONTACT :________________________________________  
  13.  
  14.  EVENING PHONE:____________________   CompuServe ID:__________________________
  15.  
  16.  
  17.  (1) Module in which you have encountered this problem:
  18.  
  19.   [ ] Employee  [ ] Payroll  [ ] Reports  [ ] System  [ ] Utilities  [ ] Undo
  20.  
  21.   [ ] Printer   [ ] Installation          [ ] Other:_________________________
  22.  
  23.  
  24.  (2) Hardware:
  25.  
  26.   CPU:_______________    RAM:_____________    Available Memory:______________
  27.                                                (amount available to ZIPPER)
  28.   Video:_____________    Printer: ______________
  29.  
  30.  
  31.  (3) Describe the nature of the problem you are encountering.  Be specific as
  32.  
  33.  possible: __________________________________________________________________
  34.  
  35.  ____________________________________________________________________________
  36.  
  37.  ____________________________________________________________________________
  38.  
  39.  ____________________________________________________________________________
  40.  
  41.  ____________________________________________________________________________
  42.  
  43.  ____________________________________________________________________________
  44.  
  45.  ____________________________________________________________________________
  46.  
  47.  (4) Please indicate the urgency of your request:
  48.  
  49.  [ ] Very Urgent  [ ] Urgent   [ ] ASAP   [ ] When you can   [ ] Low Priority
  50.  
  51.  (5) Please indicate your [P]rimary, [S]econdary, and [L]east preferred method
  52.  by which we respond to your Technical Support Request.  Place the appropriate 
  53.  letter(s) (P, S, or L) within the brackets below.
  54.  
  55.       [  ] Telephone     [  ] FAX     [  ] CompuServe     [  ] Mail
  56.  
  57.                        PLEASE FAX THIS COMPLETED FORM TO
  58.  
  59.                                    SOFTCRAFT
  60.                               3612 122nd Place SE
  61.                                Everett, WA 98208
  62.                    FAX: (206) 337-1842   Voice (206) 728-8427
  63.